Pixlora Creative
Job Description:
We are looking for a dependable IT support specialist to assist our team with common desktop, software, and technical support requests. The selected freelancer will help employees resolve everyday IT issues and ensure their computers and basic software tools remain functional.
The work will mainly involve remote troubleshooting, software configuration, account assistance, and general technical support.
Responsibilities:
1. Troubleshoot common Windows desktop and software issues.
2. Assist employees with software installation and configuration.
3. Help resolve printer, email, and basic connectivity problems.
4. Assist with user account and password-related technical issues.
5. Perform basic system checks and software updates.
6. Maintain a simple record of recurring technical issues.
7. Provide clear instructions to employees when resolving technical problems.
Requirements:
1. Previous experience in IT helpdesk or technical support.
2. Good knowledge of Windows operating systems.
3. Familiarity with common office software and business applications.
4. Basic understanding of computer networking.
5. Strong troubleshooting and communication skills.
6. Ability to explain technical solutions in simple language.
Expected Deliverables:
Ongoing remote IT support for common desktop, software, account, and connectivity issues during the agreed project period.
Salary/Budget: ৳7,000–৳12,000
To apply for this job please visit forms.gle.